AI readiness self-assessment for businesses – 12 questions

Answer “yes” or “not yet” to each question. There is no pass or fail; the aim is to see what needs preparing first.
Process
- Are your main processes written down?
- Do you know which task takes the most hours each week?
- Is there a number you already measure regularly (response time, orders processed…)?
Data
- Are your price lists, policies and guides kept in one place and kept up to date?
- Is customer data stored in software rather than scattered across messages?
- Have you classified which data is sensitive?
People
- Is there one person assigned to lead AI adoption?
- Have your employees used any AI tools at work?
- Does your team have time to learn and experiment over the next few weeks?
Admin
- Do you have a policy on using AI with company data?
- Is there a budget for a small pilot?
- Has leadership agreed on the result they want after three months?
Reading your results
- Mostly “yes”: you can pick a problem and run a pilot right away. See 5 steps to choose your first problem.
- Half “yes”, half “not yet”: fill the gaps in data and ownership first.
- Mostly “not yet”: start by documenting your processes and giving the team basic training.

